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How to determine your size ?
- Please measure your feet length carefully , if the length of left feet is different from right feet , please select larger value ;
- Check our size chart below ; (Notice : "USA Size" is not exactly AMERICAL SIZE , Size on shoes outsole is China size.)
- If you measure the results at the the critical value , you select normal size when your foot is thin , or else plus 1 size ;
- If you don’t know your size , please contact us to get suggestions for you .
About us & brand "SURU".
- HANGZHOU PIXIE TRADING CO.,LTD is a company of shoes sale , we sell high-quality fashion shoes with cheap price & good service in the world wide. There are more than 50,000 clients wear our shoes . At here, shopping shoes is a happy thing !
- SURU is our brand . We have wedding shoes & dress shoes & party shoes etc. They are fashion & elegant shoes, in high-quality and cheap price , but the most important is our good service . We offer wholeale and retail , this is very competitive prices & good quality , if you have any questions, please contact us by the way below .
About shipping & customs clearance & taxes .
- Package shoes used air bubble film without box or dust bag & box , or as your request . Usually for tax avoidance , we send shoes without box ,and send parcel as a gift , there is slight possibility to pay taxes , but if cusoms needs you to pay taxes , please pay it .
- We ship shoes by China post airregisteredmail (CPAM) , China post ePacket (EUB) , and business DHL . All parcel have tracking number ,you can track parcel in post website or other website.The orders delivery to logistics service provider within 2 days after payment , China post clearance needs 3-10 days ( DHL only 1- days ) , then parcel will ship to your country by air.Parcel in your country,it need to customs clearance , usually customs clearance need long time in most countries , such Brazil needs more then 20 days , even more than a month , please check parcel in your post website and call your post office ask them check your parcel.
- Orders may need to clear customs in your country . Please check if your order will incur additional import duties, taxes or other customs related charges . Import duties, taxes or other customs charges will be collected by the shipping company upon delivery . we are not responsible for delays caused by the customs department in your country . Additional costs or delays may occur during international trade . We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
Leave 5 stars feedback to us .
If you like our shoes ,please give me 5 stars feedback , if you want to leave 1-3 stars to us ,please contact us before you do it ,we will do our best to solve your problem , you will get a happy experience of shopping. Of course , we always give 5 stars to our clients .